Your Care Charter

Your AI assistant talks to Obvs for you. The Care Charter is a short set of house rules you give it: what it may do on its own, and what it must ask you about first.

In short

It's not a legal document. It's your settings, written down so that Obvs can check every action your assistant takes against them.
You choose a style (below), and can adjust a few details: when visits suit you, how often you may be messaged, what's private.
You approve it yourself. Your assistant proposes the rules; Obvs texts you a link showing them in plain words. Nothing applies until you tap Approve.
You can change it any time. Just tell your assistant. Every change comes back to you for approval the same way.

Always true, whatever you choose

Accepting a treatment or a new prescription always needs your approval, sent to you directly by Obvs.
Changing these rules always needs your approval, sent to you directly by Obvs.
Clinicians make every diagnosis and prescription. Your assistant only coordinates.

Three styles

Hands-off

Your assistant handles routine things (answers, bookings in your preferred times, refills) and tells you afterwards.

Balanced Recommended

Your assistant answers from your confirmed record and books visits in your preferred times, but asks you before opening a case, sharing a new document or cancelling. Recommended for most people.

Ask me everything

Your assistant asks you before nearly every action.

Your assistant wants to…	Hands-off	Balanced	Ask me everything
Answer the clinic's questions using your confirmed health record	On its own	On its own	Tells you after
Answer the clinic's questions using your files, emails or photos	On its own	Tells you after	Asks first
Send the clinic a new document or photo	Tells you after	Asks first	Asks first
Open a new case with the clinic	Tells you after	Asks first	Asks first
Book a visit	On its own	Tells you after	Asks first
Reschedule or cancel a visit	Tells you after	Asks first	Asks first
Fill in clinic forms	On its own	Tells you after	Asks first
Ask for a prescription refill	On its own	Tells you after	Asks first
Book a lab test appointment	On its own	Tells you after	Asks first
Accept a treatment or new prescription	Asks first	Asks first	Asks first

Private topics

Mental health, sexual and reproductive health, and genetic information: by default your assistant asks you each time before sharing them with the clinic. Alcohol and drug use: by default it never shares it. You can change both.

Getting started

Tell your assistant: “Set me up with Obvs.” It will ask which style you want and a couple of quick questions, then Obvs texts you the rules to approve.