obvs

Terms of service

Last updated October 13, 2026

By registering with Obvs or using it through your assistant, you agree to these terms and to our privacy notice.

What Obvs is

Obvs lets you reach licensed clinicians through your AI assistant. Your assistant helps you describe what’s going on and follow your plan; clinicians make the medical decisions. Your assistant is not a clinician.

Not for emergencies

If you think you have a medical emergency, call 911 or go to the nearest emergency room. Obvs is not monitored around the clock.

Your account

• Give accurate information and keep it up to date.
• You must be 18 or older, or registered by a parent or guardian.
• Keep your sign-in links and codes private. Tell us if you think someone else has used your account.

Care

A clinician decides whether care through Obvs is right for you and may send you to in-person care. Your Care Charter sets the rules your assistant follows; you can review and change it with your clinician.

Text messages (SMS)

• Program: Obvs care notifications.
• What you get: texts about your care, such as registration approval, visit reminders, and notices that a reply or result is ready. Texts contain a link, never health details.
• How often: message frequency varies with your care.
• Cost: message and data rates may apply.
• Opt out: reply STOP at any time. We’ll confirm, then stop texting you.
• Help: reply HELP, or email [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Agreeing to texts is not a condition of buying any goods or services.

Acceptable use

Don’t misuse Obvs: no false identities, no attempts to get prescriptions you aren’t meant to have, no attacks on the service.

Fees

We tell you any cost before care starts. During the pilot, some services may be free.

Limits

We work to keep Obvs available and correct but can’t promise it will always be. To the extent the law allows, Obvs is not liable for indirect losses. Nothing here limits rights you have under law.

Changes and contact

We may update these terms; we’ll change the date above and tell you about significant changes. Questions: [email protected].

Privacy · Terms · Care Charter